Shipping

Shipping

All products are made to order and the current processing time is 3-4 weeks from finalisation of proof. If you need an order by a certain date, please send an email to purchase a 'rush order'.

Shipping costs depend on the products ordered, location (if international), and if desired, expedited shipping. Costs can be found in your cart once you add a product.

I try to ship products as fast and cost effective as possible. Generally, products arrive within 3-5 business days depending on your location within Australia, but please allow up to 10 business days for standard shipping orders. For international orders, it can take 2-4 weeks once your order has been shipped.

Unfortunately, we’re at the mercy of your country’s customs and in-country couriers, but I do everything I can to make it easier for these entities to process your shipment. Kay's Custom Cuts will not be responsible for any damage caused during the shipping and courier process. Please contact the relevant shipping organisation if your parcel is damaged upon arrival.

Lastly, please keep in mind that shipping and processing can be affected by Acts of God due to severe weather, earthquakes, fires, or other natural causes outside of my control.

If you have any questions about the process, please feel free to contact me at hello@kayscustomcuts.com.